Rijeka Gateway implements fully digital truck handling with CONROO

Rijeka Gateway implements fully digital truck handling with CONROO

Rijeka Gateway has selected CONROO’s digital truck visit solution to enable fully paperless and smartphone-based truck handling at its new container terminal. The implementation marks a significant step toward modernizing landside terminal operations and integrating truck drivers directly into digital terminal processes.

Traditional pre-gates, plastic access cards, and manual document checks are replaced by a mobile-first workflow. All truck interactions with the terminal are managed digitally via the CONROO app, enabling real-time coordination and contactless access.

Smartphone-based access from pre-announcement to yard operations

Using the CONROO app, truck drivers receive all relevant information for their terminal visit directly on their smartphones. This includes container data, digital access credentials, and clear instructions for entering and navigating the terminal.

Upon arrival, drivers can access the terminal without stopping at a pre-gate or presenting physical documents. Access is granted digitally, and drivers are guided to their assigned yard positions via the app. Throughout the terminal visit, instructions and updates are delivered directly to the driver’s mobile device.

This approach turns the smartphone into the central interface for terminal visits, reducing waiting times and eliminating manual interactions at the gate.

Designed for a highly automated terminal environment

Rijeka Gateway is being developed as a highly automated and remotely operated terminal. CONROO’s digital truck handling solution complements this setup by ensuring that landside processes are fully aligned with the terminal’s advanced yard equipment and control systems.

By digitizing truck arrivals, access control, and on-yard coordination, the solution supports smoother traffic flow, improved safety, and more predictable terminal operations.

“Rijeka Gateway selected CONROO’s solution to digitally integrate truck drivers into our terminal processes using a smartphone-based approach,” said Jean-Louis Sebapo, IT Manager at Rijeka Gateway. “This has delivered clear efficiency gains for both terminal operations and drivers.”

Improving efficiency, safety, and sustainability

Fully digital truck handling reduces congestion at terminal entrances and minimizes unnecessary waiting times. This leads to improved traffic flow, lower fuel consumption, and reduced emissions associated with idling vehicles.

By removing paper-based procedures and physical access media, the solution also improves operational reliability and supports a safer, more controlled yard environment.

“Smartphones have become a key piece of infrastructure in logistics,” said Felix Paul Czerny, Co-Founder and CEO of CONROO. “With our platform, we connect terminals and the trucking community in real time, eliminating analog bottlenecks and enabling scalable digital processes across multimodal transport networks.”

A milestone for digital terminal operations

As one of the first terminals in the region to implement a fully digital truck entry and exit process, Rijeka Gateway is setting a new benchmark for landside terminal operations.

“We are proud to introduce a fully digital truck handling system at our terminal,” said Peter Corfitsen, CEO of Rijeka Gateway. “By reducing congestion and improving turnaround times, the solution delivers tangible benefits for transport operators, the terminal, and the surrounding community. Efficient truck flows mean less wasted time, fuel, and resources, which is good for both business and the environment.”


Source: 
https://www.porttechnology.org/news/rijeka-gateway-goes-fully-digital-with-conroo-app/

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